Multi-location

Multi-location auto repair software without the enterprise maze

Multi-location auto repair software coordinates the work of a shop group while keeping the receiving location, capacity and record ownership clear. Strut provides location booking paths and staff controls. Use a two-shop demo to check customer history, repair handoffs, invoice context and role visibility before assuming that every record or financial process is shared.

Book a demoSee current Pro pricing

In practice

Check the receiving shop before moving a customer visit

Start with the location-specific booking path, then inspect that shop’s hours, bays and available capacity. A familiar customer or shared service history does not reserve a bay at another branch. For a transfer, agree who confirms the appointment, who contacts the customer and where the unfinished work will be recorded. Keep a booking change distinct from moving the physical vehicle or an unpaid balance.

Location paths

Staff controls

Shared context

Reporting

Location capacity

Check the receiving shop before moving a customer visit

Start with the location-specific booking path, then inspect that shop’s hours, bays and available capacity. A familiar customer or shared service history does not reserve a bay at another branch. For a transfer, agree who confirms the appointment, who contacts the customer and where the unfinished work will be recorded. Keep a booking change distinct from moving the physical vehicle or an unpaid balance.

  • Check one fully booked branch and one branch with availability.
  • Record the receiving advisor and the next customer update.
  • Confirm service suitability and access before promising a new time.
Review appointment and bay schedulingUse the two-location repair handoff checklist

Records and staff roles

Separate a shared process from unrestricted record access

Give the same two-location scenario to an owner, advisor and technician in the demo. Check which shop is selected, which customer and vehicle history is visible, and whether each role sees only the records needed for its work. Multi-location controls do not imply cross-company access, a financial-data exception for technicians or automatic record merging. Write down any boundary that the vendor has not demonstrated.

  • Use matching job-status definitions so a handoff has the same meaning at both shops.
  • Identify which location owns each repair and its customer communication.
  • Verify historical customer and vehicle access separately from invoice and payment access.
Inspect customer, vehicle and service-history recordsReview returning-customer lookup across visits

Billing consistency

Review each invoice before comparing the shop group

Use invoices from the same reporting period and check the issuing shop, document status, currency and payment record. A total labelled paid, invoiced or outstanding must mean the same thing at each location before the group can compare it. Strut’s multi-location controls are part of its published platform; consolidated accounting, stock transfers, inter-shop billing and separate legal entities remain requirements to confirm in the demo and written offer.

  • Keep a location-specific invoice owner for payment questions and corrections.
  • Check that the same period and status filters are used for each comparison.
  • Get written commercial terms for the actual number of shops and companies.
Review the connected repair invoicing workflowPlan a checked rollout before adding another shop

Buying questions

Fast answers before a demo.

Short answers to the questions shop owners usually ask before they book a walkthrough.

How much does Strut Platform cost?

Strut Platform is $49 CAD/month for the full platform, including booking, scheduling, repair orders, invoices, payments, CRM, reporting, and multi-location controls.

Is Strut built for Canadian auto repair shops?

Yes. Strut is built in Calgary for Canadian repair shops and is priced in Canadian dollars. It is designed around appointment booking, shop capacity, repair orders, invoices, customer records, and payment collection.

Does Strut charge separate product tiers for multi-location tools?

The current Strut launch plan includes multi-location controls as part of the full $49 CAD/month platform.

How do we test invoicing consistency across multiple repair shops?

Choose the same reporting period and inspect a small invoice sample at each shop. Check the issuing location, numbering convention, currency, tax setup, document status, payment record and remaining balance. Agree what each total means before comparing locations. This review does not assume that accounting is automatically consolidated.

Does shared customer history mean every employee sees every record?

No. Customer continuity, shop scope and staff permissions are different requirements. Ask the vendor to demonstrate the same customer and vehicle with the actual owner, advisor and technician roles your group needs. Confirm company boundaries and financial visibility instead of assuming that multi-location access is unrestricted.

Keep comparing

Related Strut pages

Multi-Location Auto Repair Workflows

Standardize the meaning of statuses and the handoff process across shops, while keeping booking capacity, staff access and work ownership specific to each location. Test the boundaries before adding another shop.

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Auto Shop CRM Software

Auto shop CRM for repeat customers, multiple vehicles, VIN lookup, service history and invoice context. Test returning visits and location access with Strut.

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Auto Repair Invoicing Software

Auto repair invoicing and billing software for customer and vehicle records, itemized charges and payment status. Review Strut with your own invoice example.

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