Is Time enabled for every Strut company?
Time is an opt-in feature and is off by default. Ask the Strut team about enabling it for your company during a demo. Access also depends on your subscription, shop membership, and assigned permissions.
Is employee time the same as time billed on a repair?
No. Employee time records attendance and breaks. Billed labour belongs to the repair and invoice workflow. Strut’s workforce time clock should not be described as a flat-rate labour tracker or automatic job-costing system.
Can technicians request a missing-punch correction?
Employees with access to their personal time workspace can submit missing-punch or correction requests. Authorized managers review the request; employees do not approve their own hours through the personal clock.
Can I export the hours to payroll?
Strut supports a payroll CSV after the period’s timesheets are locked and active sessions are closed. Confirm the file format and any import mapping with your payroll provider. This is an export, not a native payroll integration.
Does the time clock work offline?
Clock actions require a connection. If an employee is offline, Strut asks them to reconnect before clocking and does not claim the punch has been saved.